How to Login Using Multi-Factor Authentication (MFA)

Multi-Factor Authentication (MFA) is a security feature that requires two or more pieces of evidence to verify that a user has the proper authorization to access a site. This may include a password or passcode. When logging in to Embrace® using MFA, users are required to enter an additional code, provided via a separate authentication app or program.

Individual users may set up MFA for their accounts or some districts may establish MFA requirements or all users. 

*Common authentication apps include Authy (available for all devices), Microsoft Authenticator, and Google Authenticator (available only on mobile devices via Google or Apple).

User Multi-Factor Authentication Setup (Initial Login)

Follow the on-screen instructions to set up your account and begin logging in using MFA.

Step 1: Download an authentication app or program (may be specified by your district.)

Step 2: Log in or set up an account on the authentication app or program.

Step 3: Open the authentication app on your mobile phone or desktop.

• If opening the app on your mobile phone or tablet, scan the QR code below.
• If opening the app on your desktop, copy the Access code below and paste the code into the authentication app.

*Step 4 (app may automatically complete this step): Set up your new authentication account.

• If opening the app on your mobile phone or tablet, the app should name the account and move you to Step 5 below.
• If opening the app on your desktop, enter the name of the account as desired (such as "Embrace") and select a logo (generic color).

Step 5: Enter or copy the passcode provided by the app into the Passcode field below.

            Please note: do not include the space in the passcode. Click Verify.

Step 6: You're all set! You will use this authentication app to generate a passcode each time you log in to Embrace®!

Setting Up a New Device 

To set up a new device, users can navigate to User Options > Account Settings and click on the [Enable MFA] button. This will guide the user through the above steps.

*PLEASE NOTE: Chromebooks do not currently have a recommended solution for an MFA client.